Returns and exchanges MUST be made within 30 days. Shipping & Processing charges are non-refundable.
Truffly Made reserves the right to refuse the return or to charge a minimum 20% restocking fee. All returned items must be in new used condition and in their original unaltered packing material, with any accessories.
No merchandise may be returned to us without prior authorization. Before sending back merchandise for return or exchange, contact us FIRST at firstname.lastname@example.org
If you did not receive all the items that you ordered, first check your invoice to see that the “missing item(s)” are not marked as BACKORDERED. If they are, they will be sent to you as soon as possible. Next, check all packing material thoroughly for items that may have been wrapped in packing or settled in shipment. Please contact our Customer Service Department at email@example.com or call 1-619-500-3102 regarding any problems or other questions.
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feel free to email or call our customer service